Description:A guide to implementing 25 customer-service techniques which can be adapted for any company. Coverage includes: speed of delivery; customer clubs; focus groups; customer rewards; and adding value to products. It grades techniques according to cost, resources and timescales.We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Creating a Customer Focused Company: 25 Proven Customer Service Strategies (Financial Times Management). To get started finding Creating a Customer Focused Company: 25 Proven Customer Service Strategies (Financial Times Management), you are right to find our website which has a comprehensive collection of manuals listed. Our library is the biggest of these that have literally hundreds of thousands of different products represented.
Pages
224
Format
PDF, EPUB & Kindle Edition
Publisher
—
Release
1994
ISBN
0273607111
Creating a Customer Focused Company: 25 Proven Customer Service Strategies (Financial Times Management)
Description: A guide to implementing 25 customer-service techniques which can be adapted for any company. Coverage includes: speed of delivery; customer clubs; focus groups; customer rewards; and adding value to products. It grades techniques according to cost, resources and timescales.We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Creating a Customer Focused Company: 25 Proven Customer Service Strategies (Financial Times Management). To get started finding Creating a Customer Focused Company: 25 Proven Customer Service Strategies (Financial Times Management), you are right to find our website which has a comprehensive collection of manuals listed. Our library is the biggest of these that have literally hundreds of thousands of different products represented.