Read Patient-reported experiences in primary care

Patient-reported experiences in primary care

World Health Organization

4.9/5 (25853 ratings)

Description:Understanding patient experiences of care is critical for improving high-quality integrated people-centred care and overall health system performance. Patient-reported experience measures (PREMs) assess aspects of health care delivery that patients value when they seek and receive care. PREMs are essential to providing a complete picture of health care quality, and are key to inform the planning, delivery and quality improvement of integrated health services, while strengthening community engagement and empowerment. Despite their importance, PREMs still represent an undermeasured area of health service delivery across the health system. WHO’s Patient-reported experiences in primary care: metrics and assessment tool, rapid version, provides a minimum list of standard PREMs and a questionnaire to support countries to rapidly assess the quality of primary care, based on patient experiences. This document comprises the ‘rapid version’ of the metrics and assessment tool. It captures 16 indicators with the minimum required measurement properties to rapidly assess 8 domains of patient experience: first-contact accessibility; continuity; comprehensiveness; coordination; people-centredness; professional competence; care planning; and overall experience. The tool can be implemented through either face-to-face or telephone patient interviews. Please note a more comprehensive ‘reference version’ of the assessment tool with stronger measurement properties, as well as guidance for implementing the assessment are also available.We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Patient-reported experiences in primary care. To get started finding Patient-reported experiences in primary care, you are right to find our website which has a comprehensive collection of manuals listed.
Our library is the biggest of these that have literally hundreds of thousands of different products represented.

Pages: 35

Format: PDF, EPUB & Kindle Edition

Publisher: World Health Organization

Release: 2025

ISBN: 9789240027794

Description: Understanding patient experiences of care is critical for improving high-quality integrated people-centred care and overall health system performance. Patient-reported experience measures (PREMs) assess aspects of health care delivery that patients value when they seek and receive care. PREMs are essential to providing a complete picture of health care quality, and are key to inform the planning, delivery and quality improvement of integrated health services, while strengthening community engagement and empowerment. Despite their importance, PREMs still represent an undermeasured area of health service delivery across the health system. WHO’s Patient-reported experiences in primary care: metrics and assessment tool, rapid version, provides a minimum list of standard PREMs and a questionnaire to support countries to rapidly assess the quality of primary care, based on patient experiences. This document comprises the ‘rapid version’ of the metrics and assessment tool. It captures 16 indicators with the minimum required measurement properties to rapidly assess 8 domains of patient experience: first-contact accessibility; continuity; comprehensiveness; coordination; people-centredness; professional competence; care planning; and overall experience. The tool can be implemented through either face-to-face or telephone patient interviews. Please note a more comprehensive ‘reference version’ of the assessment tool with stronger measurement properties, as well as guidance for implementing the assessment are also available.We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Patient-reported experiences in primary care. To get started finding Patient-reported experiences in primary care, you are right to find our website which has a comprehensive collection of manuals listed.
Our library is the biggest of these that have literally hundreds of thousands of different products represented.

Special Offer | $0.00

Special Offer! | $0.00

Patient-reported experiences in primary care

Patient-reported experiences in primary care

More Books

The ICD-10 Classification of Mental and Behavioural Disorders: Clinical Descriptions and Diagnostic Guidelines

The ICD-10 Classification of Mental and Behavioural Disorders: Clinical Descriptions and Diagnostic Guidelines

The Cleveland Clinic Way: Lessons in Excellence from One of the World's Leading Health Care Organizations

The Cleveland Clinic Way: Lessons in Excellence from One of the World's Leading Health Care Organizations

Doing What Matters in Times of Stress: An Illustrated Guide

Doing What Matters in Times of Stress: An Illustrated Guide

Neuroscience of Psychoactive Substance Use and Dependence

Neuroscience of Psychoactive Substance Use and Dependence

Psychological First Aid: Guide for Field Workers

Psychological First Aid: Guide for Field Workers

Macroeconomics and Health: Investing in Health for Economic Development

Macroeconomics and Health: Investing in Health for Economic Development

SARS: How a Global Epidemic Was Stopped (A WPRO Publication)

SARS: How a Global Epidemic Was Stopped (A WPRO Publication)

Pocket Book of Hospital Care for Children: Guidelines for the Management of Common Illness With Limited Resources

Pocket Book of Hospital Care for Children: Guidelines for the Management of Common Illness With Limited Resources

Female Genital Mutilation: An Overview

Female Genital Mutilation: An Overview